中国电信美洲公司-Shift Assistant Engineer

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom supplier of Data, IP and Voice Wholesale services for multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific. With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, New York, San Jose, Dallas, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and market reach. China Telecom Americas mainly provides corporate customers with one-stop-shop solution including China domestic and international data circuits, IDC services, network management, equipment management, system integration, etc. For more information, please visit our official website www.ctamericas.com.

Starting from May 2015, China Telecom Americas has launched CTExcel mobile communication service targeting all the mobile phone users (applies to all local operators). It became the first Chinese telecom operators to offer its own branded mobile communication services in the United States. At the beginning of each semester, China Telecom Americas offers “First Month One Dollar Trial” promotion to all new students in hundreds of universities all over the United States. With over 100 thousand users, the company is running a fast-growing business. For more information, please visit our official website www.ctexcel.u

Category:

Description

Position Title: Shift Assistant Engineer
Location: Los Angeles, CA
Duration: Full Time
Description Summary:
We have multiple openings in our fast-growing Los Angeles office for Transport and Data/IP networking
professionals who are willing to start out working nights and weekend shifts. Shift Engineers will monitor
and troubleshoot Telecom network (Transport and Data networks). This position is for a duty engineer 7 X
24 hrs.
Major Tasks & Responsibilities:
 Responsible for Transport network and IP network monitoring. Take action on network faculty and
alarms according to company procedure. Open tickets to related carriers, Track ticket status.
 Process customer trouble ticket, carrier trouble ticket, Escalate ticket according to escalation
procedure.
 International Private Line testing and activation.
 Analyze, monitor and maintain all CTA POP facility includes but not limited at HVAC, AC UPS,
DC power plant and fire pre-action system
Essential Skills, Qualification and Education Needed:
 Bachelor’s degree in IT, Telecommunications or similar field
 Minimum 2 years of related professional experience with computer and telecommunication
networks
 Strong understanding of interface technology
 Must be fluent in both Chinese and English to read, write and verbally communicate
 Hands-on experience with the operation of Cisco routers and switches
 Experience of transport and IP network is preferred
 Cisco certifications a plus, but not required
Successful candidates will strive to learn and advance, have excellent communication skills, strong
organization skills, and the ability to manage multiple priorities simultaneously.
About Us:
China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE:
CHA), is an international telecom provider for Data, IP and Voice Wholesale services to multinational
companies, organizations and international carriers requiring China domestic services and International
access to China & Asia Pacific.
With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San
Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to
expand its strength and reach.
China Telecom Americas provides locally-based, one-stop- shop, turn-key solutions for everything from
China domestic and international data circuits to IDC services, network management, equipment
management, system integration, and much more.
We offer competitive benefits including medical, dental, vision, life and disability insurances at no cost to
employees; vacation, sick, and holiday leaves; and a 401(k) Plan with a Company match.
For additional information on China Telecom Americas, please visit www.ctamericas.com.
China Telecom Americas is an Equal Opportunity Employer and E-Verify Participant

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